FAQ's
FAQs for Pet Owners
Q1. What is this app and how is it different from others like Rover, Chewy, or Airvet?
Our app is the first all-in-one U.S. pet ecosystem that combines tele-vet, IoT health tracking, insurance, on-demand services, emergency SOS, lifestyle tools, and memorials in one place. No need to juggle 5–6 apps.
Q2. How much does it cost for pet owners?
- Free tier: Basic features (community, memorials, limited search).
- Premium: $15–25/month, or included in some backer perks.
- Lifetime: Available via crowdfunding backer perks.
Q3. Can I use it for multiple pets?
Yes, you can manage multiple pets under one profile (dogs, cats, other pets). Premium and lifetime members cover all pets.
Q4. How do the tele-vet services work?
- Request a consult via the app.
- Connect by video within minutes.
- Get prescriptions sent to local pharmacies.
- Available 24/7 in participating states.
Q5. What is the IoT tracker device?
It’s a GPS + health monitor that attaches to your pet’s collar. It tracks location, activity, and can trigger emergency alerts (escape, abnormal inactivity).
Q6. Will my data be safe?
Yes. All health and location data is encrypted and never sold to advertisers. Owners control their data sharing.
Q7. Does insurance cover all pets?
Coverage depends on age, breed, and health conditions. But our insurance is behavior-linked, meaning well-trained and active pets earn premium discounts.
Q8. What happens in an emergency?
The SOS button instantly connects you to the nearest emergency vet clinic, with live location routing. If you own the tracker, it can auto-trigger SOS in escape scenarios.
Q9. What about older pets?
We provide specialized senior care plans — tele-vet advice, insurance, and memorial tools for end-of-life support.
Q10. Can I find pet-friendly cafes, parks, or hotels?
Yes — the app includes a Pet-Friendly Places Hub with maps, reviews, and safety tips (like leash laws, seasonal health alerts).
FAQs for Pet Service Providers (Walkers, Groomers, Trainers, Vets)
Q1. Why are you crowdfunding this project?
We want early adopters and passionate pet parents to help us build America’s first unified pet-tech ecosystem. Crowdfunding ensures community ownership from day one.
Q2. What do backers get in return? Depending on your tier, perks include:
- Lifetime app membership.
- IoT tracker device.
- Premium feature access.
- Founding backer badges.
- Memorial tributes for pets.
- Exclusive meet-the-founder sessions.
Q3. When will I receive my perks?
- App beta access: within 3–4 months.
- IoT tracker devices: shipped within 6–8 months.
- Lifetime memberships: activated upon app launch.
Q4. Is my contribution refundable?
Crowdfunding contributions are typically non-refundable, but perks (devices, memberships) are guaranteed per tier terms.
Q5. How will funds be used?
- 50% → Tech & IoT integration
- 20% → Marketing/community growth
- 15% → Partnerships (vets, trainers)
- 15% → Operations & compliance
Q6. What makes this project trustworthy?
- Experienced U.S. tech founders with proven projects.
- Transparent financial breakdown.
- Strategic vet & insurance partnerships underway.
- Early waitlist sign-ups already validating demand.
Q7. What if the funding goal isn’t met?
If we don’t hit full target, we scale back feature rollouts but all perks (subscriptions, devices) will still be delivered.
Q8. Can I support without a pet?
Yes! Many backers support us for the cause — perks like memorial tributes, digital badges, and gifting subscriptions are available.
Q9. Are there corporate partnership tiers?
Yes — higher tiers ($1,000–$2,500) include event sponsorships, partnership recognition, and long-term collaboration options.
Q10. How do I stay updated after backing?
- Monthly email updates.
- Backer-only Facebook/Discord group.
- Exclusive early sneak peeks of features.



