FAQ's

FAQs for Pet Owners

• Q1. What is this app and how is it different from others like Rover, Chewy, or Airvet?

   Our app is the first all-in-one U.S. pet ecosystem that combines tele-vet, IoT health tracking, insurance, on-demand services, emergency SOS, lifestyle tools, and memorials in one place. No need to juggle 5–6 apps.

• Q2. How much does it cost for pet owners?

  • Free tier: Basic features (community, memorials, limited search).
  • Premium: $15–25/month, or included in some backer perks.
  • Lifetime: Available via crowdfunding backer perks.
    

• Q3. Can I use it for multiple pets?

   Yes, you can manage multiple pets under one profile (dogs, cats, other pets). Premium and lifetime members cover all pets.

• Q4. How do the tele-vet services work?

  • Request a consult via the app.

  • Connect by video within minutes.

  • Get prescriptions sent to local pharmacies.

  • Available 24/7 in participating states.
    

• Q5. What is the IoT tracker device?

  It’s a GPS + health monitor that attaches to your pet’s collar. It tracks location, activity, and can trigger emergency alerts (escape, abnormal inactivity).

• Q6. Will my data be safe?

  Yes. All health and location data is encrypted and never sold to advertisers. Owners control their data sharing.

• Q7. Does insurance cover all pets?

  Coverage depends on age, breed, and health conditions. But our insurance is behavior-linked, meaning well-trained and active pets earn premium discounts.

• Q8. What happens in an emergency?

  The SOS button instantly connects you to the nearest emergency vet clinic, with live location routing. If you own the tracker, it can auto-trigger SOS in escape scenarios.

• Q9. What about older pets?

  We provide specialized senior care plans — tele-vet advice, insurance, and memorial tools for end-of-life support.

• Q10. Can I find pet-friendly cafes, parks, or hotels?

  Yes — the app includes a Pet-Friendly Places Hub with maps, reviews, and safety tips (like leash laws, seasonal health alerts).

FAQs for Pet Service Providers (Walkers, Groomers, Trainers, Vets)

• Q1. Why are you crowdfunding this project?

  We want early adopters and passionate pet parents to help us build America’s first unified pet-tech ecosystem. Crowdfunding ensures community ownership from day one.

• Q2. What do backers get in return? Depending on your tier, perks include:

  • Lifetime app membership.

  • IoT tracker device.

  • Premium feature access.

  • Founding backer badges.

  • Memorial tributes for pets.

  • Exclusive meet-the-founder sessions.

• Q3. When will I receive my perks?

  • App beta access: within 3–4 months.

  • IoT tracker devices: shipped within 6–8 months.

  • Lifetime memberships: activated upon app launch.

   

• Q4. Is my contribution refundable?

  Crowdfunding contributions are typically non-refundable, but perks (devices, memberships) are guaranteed per tier terms.
  

• Q5. How will funds be used?

  • 50% → Tech & IoT integration

  • 20% → Marketing/community growth

  • 15% → Partnerships (vets, trainers)

  • 15% → Operations & compliance

   

• Q6. What makes this project trustworthy?

  • Experienced U.S. tech founders with proven projects.

  • Transparent financial breakdown.

  • Strategic vet & insurance partnerships underway.

  • Early waitlist sign-ups already validating demand.
    

• Q7. What if the funding goal isn’t met?

  If we don’t hit full target, we scale back feature rollouts but all perks (subscriptions, devices) will still be delivered.

• Q8. Can I support without a pet?

  Yes! Many backers support us for the cause — perks like memorial tributes, digital badges, and gifting subscriptions are available.

• Q9. Are there corporate partnership tiers?

  Yes — higher tiers ($1,000–$2,500) include event sponsorships, partnership recognition, and long-term collaboration options.

• Q10. How do I stay updated after backing?

  • Monthly email updates.

  • Backer-only Facebook/Discord group.

  • Exclusive early sneak peeks of features.